Supporting adaptive case management through semantic web technologies

Marian Benner-Wickner, Wilhelm Koop, Matthias Book, Volker Gruhn

Rannsóknarafurð: Kafli í bók/skýrslu/ráðstefnuritiRáðstefnuframlagritrýni

2 Tilvitnanir (Scopus)

Útdráttur

In the rehabilitation management domain, we find many situations where actors have to manage complex cases. To facilitate patients’ quick recovery from their individual conditions, case managers need a high degree of flexibility in organizing their tasks. Unfortunately, giving them complete flexibility is challenging for two reasons: Firstly, process owners may want to tame the flexibility to conform with compliance policies. Secondly, without complete information about the possible processes in the problem domain, software engineers are struggling to design information systems that can support these case management processes effectively. In this paper, we will therefore show how semantic web technologies can complement adaptive case management techniques in order to cope with the cases’ flexibility. Following the ideas of linked data and the openworld assumption, these techniques facilitate (1) a data structure that is easily extendable, (2) data quality improvements, and (3) the definition and checking of business rules using domain concepts. As a proof of concept, we integrated the method into a case management tool and conducted a small case study using reallife examples from the rehabilitation domain.

Upprunalegt tungumálEnska
Titill gistiútgáfuBusiness Process Management Workshops - 13th International Workshops, BPM 2015, Revised Papers
RitstjórarManfred Reichert, Hajo A. Reijers
ÚtgefandiSpringer Verlag
Síður65-77
Síðufjöldi13
ISBN-númer (prentað)9783319428864
DOI
ÚtgáfustaðaÚtgefið - 2016
Viðburður13th International Workshops on Business Process Management Workshops, BPM 2015 - Innsbruck, Austurríki
Tímalengd: 31 ágú. 20153 sep. 2015

Ritröð

NafnLecture Notes in Business Information Processing
Bindi256
ISSN-númer (prentað)1865-1348

Ráðstefna

Ráðstefna13th International Workshops on Business Process Management Workshops, BPM 2015
Land/YfirráðasvæðiAusturríki
Borg/bærInnsbruck
Tímabil31/08/153/09/15

Athugasemd

Publisher Copyright:
© Springer International Publishing Switzerland 2016.

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