The development and piloting of electronic standardized measures on nursing work: Combining engineering and nursing knowledge

Helga Bragadóttir*, Sigrún Gunnarsdóttir, Helgi T. Ingason

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

4 Citations (Scopus)

Abstract

Aims: This paper describes the development and piloting of electronic standardized measures on nursing work (e-SMNW) for rich data gathering on the work and work environment of registered nurses (RNs) and practical nurses (PNs). Background: Efficient and valid methods are needed to measure nursing work to enhance the optimal use of the nursing workforce for safe patient care. Methods: The study combined human factors engineering (HFE) and nursing knowledge to develop electronic standardized measures for observational studies on nursing work in acute care. Results: The work and work environment of RNs and PNs in acute care medical and surgical inpatient units was successfully measured using e-SMNW. With predetermined items of work activities and influencing factors in the work of nurses, and full use of computer technology, multi-layered rich standardized data were gathered, analysed and displayed. Conclusions: The combination of nursing knowledge, HFE and computer technology enables observational data collection for a rich picture of the complex work of nursing. Implications for nursing management: Information collected by standardized and multi-layered measures makes it easier to identify potential improvements, with regard to influencing factors and management of the work and work environment of nurses. Further use of computer technology in health services research is encouraged.

Original languageEnglish
Pages (from-to)679-689
Number of pages11
JournalJournal of Nursing Management
Volume21
Issue number4
DOIs
Publication statusPublished - May 2013

Other keywords

  • Computers
  • Nurses
  • Observations
  • Work
  • Work environment

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