Managerial qualities preferred by long-tenured employees at a sme in iceland

Anna Bjarnadóttir, Svala Guðmundsdóttir

Research output: Contribution to journalArticlepeer-review

Abstract

The aim of the study is to obtain information on what managerial qualities are valued by long-tenured employees at a relatively small institution. A qualitative study was conducted in which eight preschool teachers in the Reykjavík greater area were interviewed. The results indicate that the manager is considered to have a great influence on the working atmosphere in the workplace. Qualities that employees desire from their managers were identified as such: trust, being humane, fairness, ability to form good relationships with employees, good communication skills, polite firmness, visibility, ability to elicit the best from all employees, motivation skills and finally the ability to compliment or recognize a job well done.

Original languageEnglish
Pages (from-to)27-32
Number of pages6
JournalJournal of International Business and Economics
Volume16
Issue number3
DOIs
Publication statusPublished - 2016

Bibliographical note

Publisher Copyright:
© 2016, International Academy of Business and Economics. All rights reserved.

Other keywords

  • Educators
  • Management
  • Middle managers
  • Organizational culture

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