Change agents in the contemporary university: How do forces of change such as ICT impact upon developments and quality within higher education systems?

Research output: Contribution to journalArticlepeer-review

Abstract

The article seeks to illuminate how ICT, along with other forces of change, is affecting developments within the higher education sector and, as a consequence, impacting upon the quality discourse.

In the last few decades, several forces have been at work, shaping the modern university culture. Here, forces such as globalization, expansion in student numbers, credentialism, and academic drift are introduced, but the main focus will be on how ICT has acted as an agent of change impacting upon quality policy and development in higher education institutions.

In order to give an example of the impact of ICT in this context research findings from a study conducted in a university institution in Iceland will be reported. The study investigated what role ICT had in the strategy adopted for the institution and how ICT affected the quality of studying and teaching. The findings indicate different perspectives from which quality may be viewed and these need to be accounted for when setting policy with the aim of enhancing the quality of university learning and teaching. Nevertheless, more research is needed in order to understand better how quality is conceptualized at different levels in the higher education sector. These conceptions affect how the learning-teaching environment, the implementation of quality policy, and as a final outcome, the quality of the education implicit in the university degree is understood.
Original languageIcelandic
JournalNetla
Publication statusPublished - 17 Oct 2007

Other keywords

  • ICT in education
  • Higher education

Cite this