Abstract
We consider a stochastic model for a system which can serve n customers concurrently, and each accepted and departing customer generates a service interruption. The proposed model describes a single vehicle in a dial-a-ride transport system and is closely related to Erlang's loss system. We give closed-form expressions for the blocking probability, the acceptance rate, and the mean sojourn time, which are all shown to be insensitive with respect to the forms of the distributions defining the workload and interruption durations.
Original language | English |
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Pages (from-to) | 432-435 |
Number of pages | 4 |
Journal | Operations Research Letters |
Volume | 38 |
Issue number | 5 |
DOIs | |
Publication status | Published - Sept 2010 |
Bibliographical note
Funding Information:This work was conducted in the Metropol project that is supported by the Finnish Funding Agency for Technology and Innovation, Finnish Ministry of Transport and Communications, Helsinki Region Transport and City of Helsinki.
Other keywords
- Dial-a-ride problem
- Erlang's loss system
- Interruptions